• Africa Investor
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    A quarterly publication of the Capital Markets Authority

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    A proactive regulator of competitive and robust capital markets

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    Developing Kenya's capital markets to be an investment destination of choice through facilitative regulation and innovation.

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    Establishing a robust, facilitative policy, legal and regulatory framework for capital markets development

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    Promoting investor education, awareness and interest in the capital markets

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    Strengthening institutional capacity to effectively and efficiently deliver on its mandate


Service Charter

CMA Service Delivery Charter

servicecharterWe believe that the people dealing with us including our all stakeholders, visitors and businesses have a right have a right to expect reliable, quality service. Our members of staff are well trained to provide quality service. This service charter tells you what you should expect from us as a reflection on our dedication to excellence in service delivery. We welcome your valuable comments and feedback on our services and encourage you to use our communication avenues through which you can contact us about our performance and offer suggestions for improvement. This service charter also sets out the corporate standards for customer service for the Capital Markets Authority. We will work closely with all our stakeholders and the public to find ways to continuously improve our service.


Kiswahi Version: Mkataba wa Kutoa Huduma kwa Wananchi



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Contact Us

Embankment Plaza, 3rd Floor
Longonot Road, off Kilimanjaro Avenue, Upperhill
P.O Box 74800-00200, Nairobi Kenya
Tel: +254 20 2264400/ 2264900/ 2221910/ 2221869
Backup Wireless Lines: 0722 207767/ 020 2611464
Cell: +254 722 207767, Email: corporate@cma.or.ke
Copyright © 2017 Capital Markets Authority, 2014 ISO 9001:2008 Certified. All Rights Reserved.
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